laptop return service

Laptop Return Service

Starting at $89
We simplify the process of retrieving laptops from your current or departing remote employees!

Our padded laptop box securely accommodates most laptops up to 16″. It also includes a dedicated tray for chargers and similarly sized items.

  • Premium packaging sent to your employee, complete with a prepaid self-adhesive return label, instructions, and tape.
  • We manage all communications with your employee and ensure you’re promptly updated, particularly if there are any delays in the return process.
  • We provide tracking numbers for comprehensive tracking of your retrieval kit from the initial shipment to the final return. Additionally, sign up for a free account to manage retrieval history.
Get Started as GuestCreate a Free Account

How It Works

  • 01.
    We'll Ship the Box to Your Employee

    Includes instructions, return label and tape. We'll also email them to notify it's en route!

  • 02.
    Employee Packs Equipment

    Your employee will utilize our easy packing box, use our provided return label and tape.

  • 03.
    You'll Get Your Device Back

    Employee will either drop off at the carrier location or schedule pick up.

Trusted by forward-thinking organizations like yours

Swag Up
My Web Chef
Credit Suite
Idaho Central Credit Union

We're a perfect fit

Whether you work at a startup, SMB, or large corporation, Accessed Space makes the device return process seamless and hassle-free. We save you and your team valuable time and resources, freeing you up to focus on more important work.

HR Teams

Remote Organizations


IT Teams

Equipment Retrieval

Get Started as Guest

Pricing Starting at $89 Per Retrieval.
No Account Needed
Device Rescue Authorized Reseller

Get a Free Account to Manage your Retrievals!

Effortlessly manage device retrievals and track retrieval history. Our intuitive system puts control at your fingertips, making device returns a breeze. Plus, the account is free!

Frequently asked questions

What's included in a laptop return?

  • We will ship out a laptop return kit. This includes a padded laptop box shipped to your employee, a prepaid self-stick return label, easy packing / shipping instructions, and tape.
  • Email Communication with your employee, including reminders if they delay returning their equipment.
  • Tracking updates sent to your provided contact email.
  • Responsive support for both you and your employee throughout the entire process.

What fits in the laptop box?

Our padded laptop box fits most laptops up to 16″ and charger (or other charger-sized accessories) in the appropriate tray.


  • Minimum supported device dimensions: 11″ x 7″ x 0.5″
  • Maximum supported device dimensions: 15.125″ x 10.25″ x 1″
  • Accessories tray dimensions: 15.75″ x 3.5″ x 1.5″ (note that the accessories tray is not padded)

What locations can you ship to?

We currently ship to all US addresses within the lower 48 US states, excluding PO boxes and US territories. Though expanding our support to more states and Canada is on our roadmap.

How long does shipping take for returns?

We ship the equipment return kits within 1 business day of receiving your order. It will then typically take 1-7 days for the kit to arrive at your employee’s address, and an additional 1-7 days for the equipment return to arrive at your designated company address once your employee ships it. (Note: transit times may be a bit slower or faster depending on carrier shipping volumes and distance).


While we cannot guarantee how long your employee will take to ship their equipment, but our service is designed to help your employee return equipment as quickly and safely as possible.

Does the price include shipping?

Yes! Our prices are flat-rate and include shipping in both directions and includes the box, tape, and instructions. (shipping an empty box to your employee and return shipping with equipment back to your designated provided address – typically a company address)

What happens if an employee doesn't return their equipment?

Our device return service is thoughtfully designed to help your employee and you return company issued equipment safely and easily.


We will provide every effort to make sure your employee sends back their equipment by conducting friendly reminders, and we’ll attempt to communicate with them by phone and email. If we’re unable to receive any communication from your employee after 5 phone call and 5 email attempts, we’ll let you know.


Because we provide our full service when we fulfill your order, we are unable to issue refunds for our services in the event that your employee doesn’t return their device.

Can I recycle the boxes?

Yes! our boxes are 100% recyclable. You can recycle the cardboard box with the rest of your paper recycling. The polypropylene padding insert can be easily removed and recycled, as well.

What shipping carrier do you use?

We use USPS, and UPS.

See what team leaders are saying about us

“My ability to have a birds-eye view of all the software tools I use has greatly aided me in staying organized and on top of tools like marketing, compliance, and banking. In addition, I use the asset functions to keep track of when I purchase equipment and when I might want to upgrade or retire my equipment purchases.”

Tyrel T. Owner at Treasure State Poultry
Treasure State Poultry (Tyrel Thurston)

“Accessed Space is a fantastic service provider to not only help to define and organize the software we use, but also helping Credit Suite list all the equipment we issue to our 100% remote staff team members. Thank you Accessed Space!”

Tisha W. Head of Human Resources at Credit Suite
Tisha Woolf

“Accessed Space is a fantastic service provider to not only help to define and organize the software we use, but also helping Credit Suite list all the equipment we issue to our 100% remote staff team members. Thank you Accessed Space!”

Andrew P. Owner at MyWebChef
Andrew Page with MyWebChef