Padded Device Box
We use sturdy, easy to pack boxes so your devices get returned safely.
Peace of mind for you throughout the entire process.
Prepaid Shipping
We'll ship a box directly to your employee. Inside the box, your employee will find a prepaid self-stick return label addressed to your company.
Employee Comms
We take care of communicating with your employee. And, if your employee delays shipping back the device, we'll send them friendly reminders.
Tracking and Visibility
We'll keep you posted throughout the process, provide tracking numbers, and notify you if we need to send friendly reminders to your employee.
Trusted by forward-thinking organizations like yours
We're a perfect fit
Whether you work at a startup, SMB, or large corporation, Accessed Space makes the device return process seamless and hassle-free. We save you and your team valuable time and resources, freeing you up to focus on more important work.
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Pricing as low as $49 - No account needed.
Frequently asked questions
What's included in a laptop return?
- We will ship out a laptop return kit. This includes a padded laptop box shipped to your employee, a prepaid self-stick return label, easy packing / shipping instructions, and tape.
- Email Communication with your employee, including reminders if they delay returning their equipment.
- Tracking updates sent to your provided contact email.
- Responsive support for both you and your employee throughout the entire process.
What fits in the laptop box?
Our padded laptop box fits most laptops up to 16″ and charger (or other charger-sized accessories) in the appropriate tray.
- Minimum supported device dimensions: 11″ x 7″ x 0.5″
- Maximum supported device dimensions: 15.125″ x 10.25″ x 1″
- Accessories tray dimensions: 15.75″ x 3.5″ x 1.5″ (note that the accessories tray is not padded)
Whats included in a cell phone return?
- We will ship out a cell phone return kit. This includes a padded cell phone box shipped to your employee, a prepaid self-stick return label, easy packing / shipping instructions, and tape.
- Email Communication with your employee, including reminders if they delay returning their equipment.
- Tracking updates sent to your provided contact email.
- Responsive support for both you and your employee throughout the entire process.
What fits in the cell phone box?
Our padded cell phone box fits most cell phones up to 7″ and charger (or other charger-sized accessories) in the appropriate tray.
- Minimum supported device dimensions: 4″ x 2.25″ x 0.18″
- Maximum supported device dimensions: 6.45″ x 3.45″ x 0.05″
What locations can you ship to?
We currently ship to all US addresses within the lower 48 US states, excluding PO boxes and US territories. Though expanding our support to more states and Canada is on our roadmap.
Can you help with storage, wiping, and/or provisioning?
Yes! Check out our Equipment Storage solution. We’ll ship, receive, and store your equipment. We also inspect, clean and provision them to your MDM solution if requested.
How long does shipping take for returns?
We ship the equipment return kits within 1 business day of receiving your order. It will then typically take 1-7 days for the kit to arrive at your employee’s address, and an additional 1-7 days for the equipment return to arrive at your designated company address once your employee ships it. (Note: transit times may be a bit slower or faster depending on carrier shipping volumes and distance).
While we cannot guarantee how long your employee will take to ship their equipment, but our service is designed to help your employee return equipment as quickly and safely as possible.
What's included in a monitor return?
- We will ship out a monitor return kit. This includes a padded monitor box with protective foam sleeve shipped to your employee, a prepaid self-stick return label, easy packing / shipping instructions, and tape.
- Email Communication with your employee, including reminders if they delay returning their equipment.
- Tracking updates sent to your provided contact email.
- Responsive support for both you and your employee throughout the entire process.
What fits in the monitor box?
Our monitor return box fits most 23-27″ monitors with the stand and cables. The monitor stand must be able to separate from the monitor and separate into two parts (arm and base) in order to fit into our box.
The following devices do not fit in our box: Apple monitors, LG UltraFine Displays, all-in-one PCs, and iMacs.
Can you help return other other company issued equipment?
Currently, our employee equipment retrieval service only supports Laptops, Monitors, and Cell Phones. We’re consistently looking into expanding our service offerings to better assist businesses.
Does the price include shipping?
Yes! Our prices are flat-rate and include shipping in both directions and includes the box, tape, and instructions. (shipping an empty box to your employee and return shipping with equipment back to your designated provided address – typically a company address)
What happens if an employee doesn't return their equipment?
Our device return service is thoughtfully designed to help your employee and you return company issued equipment safely and easily.
We will provide every effort to make sure your employee sends back their equipment by conducting friendly reminders, and we’ll attempt to communicate with them by phone and email. If we’re unable to receive any communication from your employee after 5 phone call and 5 email attempts, we’ll let you know.
Because we provide our full service when we fulfill your order, we are unable to issue refunds for our services in the event that your employee doesn’t return their device.
Can I recycle the boxes?
Yes! our boxes are 100% recyclable. You can recycle the cardboard box with the rest of your paper recycling. The polypropylene padding insert can be easily removed and recycled, as well.
See what team leaders are saying about us
“My ability to have a birds-eye view of all the software tools I use has greatly aided me in staying organized and on top of tools like marketing, compliance, and banking. In addition, I use the asset functions to keep track of when I purchase equipment and when I might want to upgrade or retire my equipment purchases.”
“Accessed Space is a fantastic service provider to not only help to define and organize the software we use, but also helping Credit Suite list all the equipment we issue to our 100% remote staff team members. Thank you Accessed Space!”
“Accessed Space is a fantastic service provider to not only help to define and organize the software we use, but also helping Credit Suite list all the equipment we issue to our 100% remote staff team members. Thank you Accessed Space!”
